Subscription Fulfillment Policy

‍

Fulfillment Policy

At Stridekick, we offer a digital health and wellness subscription service that provides members with access to virtual fitness challenges, activity tracking, and community-based engagement features.

Service Delivery

Stridekick is a digital-only service. Once you subscribe, your access to premium features is delivered instantly via your online account and mobile app. You’ll receive an email confirmation and your premium subscription will activate immediately unless otherwise stated.

Subscription Terms

Our subscription plans renew automatically at the selected interval (monthly or annually), and you may cancel at any time through your account settings. Upon cancellation, access to premium features will remain active through the end of your billing period.

Refunds

We do not offer refunds for partial subscription periods or unused services. Exceptions may be made in cases of technical error or accidental billing—please contact us at support@stridekick.com for assistance.

Contact Information

If you have any questions about your subscription or need support, you can reach our customer care team at support@stridekick.com.